PLEASE INSPECT ALL ITEMS
IMMEDIATELY UPON RECEIPT!
PLEASE MAKE ALL
RETURNS AND EXCHANGES WITHIN 15 DAYS
OF RECEIPT OF ITEMS.
You must have a Return Authorization Number for Returns and Exchanges of
NO "FREE SHIPPING OVER
$150" ON EXCHANGES.
10% Restocking Fee
RETURNS ON THE FOLLOWING:
Natural Care Salves, Cream,
etc...: CA Baby, Burt's Bees, Motherlove, Kerry's Herbals and other similar
Dritz Pins and Snappis
Laundry and Cleaning
Disposable Diaper Liners
Returns and Exchanges (WITHIN 15 DAYS of RECEIPT)
We have a 10% restocking fee
on all straight returns.
Full exchanges are not
subject to any restocking fees.
Customer pays all shipping
costs for both returns and exchanges. When exchanging an item be sure to
include the cost of shipping the new items. Either call for a quote or use our
shopping cart and then in the Message section mention that this will be an
We do not pay shipping costs
unless it is our fault.
Please be sure to call or
email PRIOR to returning any defective items. Many companies take care of
defective items directly.
Please call or email. We
will contact the carrier. All items are shipped with insurance (unless
otherwise noted on the site)
Please ship all returned
items carefully. We are not responsible for lost or mutilated items.
Priority Mail: Free boxes
and bags are available right at the Post Office for your convenience.
First Class Mail: Use
padded envelopes or "Tyvek" type envelopes. Do not use Manilla Envelopes unless
you plan to tape the entire thing solid.
FedEX, UPS or other major
shipping company: Use a heavy duty box or "Tyvek" type envelope. Be sure the
box is packed tightly as these are too often used as step stools for delivery
I recommend Delivery
Confirmation and/or Insurance. We are not responsible for items that do not
show up or are damaged.